Refund & Exchange Policy
Refunds Policy
We at Buyreal commit ourselves to serving our customers with the best products. Every single item is inspected, checked for defects, and packaged with utmost care. We do this to ensure that you receive the highest quality products.
Sadly, there are times when we may not have the product(s) that you choose in stock, or may face delays in the inspection and quality check process. In such cases, we may have to cancel your order. You will be intimated about any such issues promptly so that you don't have to worry unnecessarily about your order. If you have purchased via Online payment (not Cash on Delivery), your refund will be processed once our team confirms your request.
We carry out a thorough quality check before processing the ordered item. We take utmost care every time to ensure that the packing is good, such that the items won't get damaged during transit. However, we cannot be held responsible for damages that are caused to the items during transit or transportation.
We will review your returned product as soon as we receive it, and if it follows the guidelines added, we will issue a refund of your purchase. Your refund may take a couple of days to process, but you will receive your money.
Shipping
Buyreal is responsible for return shipping costs. Every return shipping is paid by Buyreal, even if the product was damaged in the first place.
Your Consent
By using our platform, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to abide by its terms.
Changes To Our Return & Refund Policy
Should we update, amend, or make any changes to this document so that they accurately reflect our practices and policies, or otherwise required by law, those changes will be prominently posted here. Then, if you continue to use our services after such revisions have been made, you will be considered as bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you may choose to terminate your account.
Buyreal Exchange Policy
At BuyReal, we strive to make your shopping experience as smooth and satisfying as possible. Our Exchange Policy is designed to be user-friendly and efficient, ensuring you can easily exchange products if needed.
Eligibility for Exchanges
Items must be exchanged within 7 days of the delivery date.
Products must be in their original condition, unused, and in their original packaging.
Certain items, such as perishable goods, personalized products, and final sale items, are not eligible for exchange.
How to Initiate an Exchange
1. Contact Us: Reach out to our customer service team via email at support@buyreal.com or call us at +91-7546993603 start the exchange process.
2. Exchange Authorization:
After your exchange request is approved, you will receive an Exchange Authorization (EA) number along with detailed instructions on how to send your item back.
3. Packaging: Pack the item securely in its original packaging, including any accessories, manuals, and documentation. Clearly write the EA number on the outside of the package.
4. Shipping: Ship the package using the carrier of your choice. We recommend a trackable shipping method to ensure the item reaches us safely. You are responsible for shipping costs unless the exchange is due to our error (e.g., wrong item shipped, defective product).
Processing Your Exchange
Once we receive and inspect your returned item, we will notify you via email.
If your exchange is approved, we will process and ship the replacement item within 3-5 business days.
You will receive an email confirmation with the tracking details once your new item has been dispatched.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you.
Contact Us
If, for any reason, you are not completely satisfied with any goods or services that we provide, do not hesitate to discuss any of the issues you are experiencing with our product.
You can reach us:
Via Email: buyreal@yahoo.com
Via Phone Number: +91-9430754202
Via this Link: https://www.buyreal.in/contact
FAQs
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.
It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.
If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.
It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.
If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.
It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.