Effective Date: 27-05-2024

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1. Payment Methods

At BuyReal.in, we strive to provide a variety of secure and convenient payment options for our customers. The following payment methods are accepted:

Credit/Debit Cards: Visa, MasterCard, American Express, Discover
Net Banking: Supported banks will be listed at checkout
UPI (Unified Payments Interface): Google Pay, PhonePe, BHIM, and other UPI-enabled apps
Digital Wallets: Paytm, Amazon Pay, and others as available
Cash on Delivery (COD): Available for select locations and order values (subject to terms and conditions)

2. Payment Security

We are committed to ensuring the security of your payment information. BuyReal.in employs industry-standard encryption protocols (SSL) to protect your data during transactions. All transactions are processed through secure and reputable payment gateways.

3. Order Confirmation

Upon successful completion of your payment, you will receive an order confirmation via email. This email will contain your order details, including items purchased, payment amount, and a unique order number.

4. Payment Issues

In case of payment failures, please ensure the following:

- Your internet connection is stable.
- Your card details are accurate and up-to-date.
- There are sufficient funds in your account.

If issues persist, please contact our customer support at support@buyreal.in or call our helpline at +917546993603.

5. Refund Policy

Eligibility: Refunds are available for orders that meet the return criteria as outlined in our Return Policy.

Process: Once a return is approved, refunds will be processed back to the original method of payment. Please allow 7-10 business days for the refund to reflect in your account.

Partial Refunds: In cases where only a part of the order is returned, a partial refund will be issued for the returned items.

6. Disputes and Chargebacks

If you believe a transaction was made in error or without your authorization, please contact us immediately. We will investigate the issue and, if necessary, liaise with your bank to resolve the dispute. Chargebacks should be avoided and used as a last resort; we encourage customers to reach out to our customer service team first to resolve any issues.

7. Currency

All transactions on BuyReal.in are conducted in Indian Rupees (INR). If your payment method uses a different currency, your bank or card provider may apply currency conversion fees.

8. Taxes

All prices listed on BuyReal.in are inclusive of applicable taxes unless otherwise stated.

9. Policy Updates

BuyReal.in reserves the right to update or modify this Payment Policy at any time. Changes will be effective immediately upon posting on the website. Continued use of the website following any changes constitutes acceptance of the new policy.

For any questions or further assistance, please contact our customer service team at support@buyreal.in or call +91-7546993603.